 You can contact us at Vorshlag in several ways, depending on your subject matter and expediency:
- Technical Questions, such as installation tips for Vorshlag products, benefits of our parts over brand X, and even basic suspension set-up questions can be directed to: info@vorshlag.com
- Sales Questions, regarding which products go with your set-up, our current inventory, shipping options, and car model coverage for Vorshlag or AST products, should be directed to: sales@vorshlag.com
- Do you have a new product suggestions for Vorshlag? We're always looking for the next part, so if you want to contribute please send your ideas to: product_suggestions@vorshlag.com
- Did you order the wrong parts? Something damaged in shipment? Whatever the reason, if something you ordered isn't perfect, questions regarding returns should go to: returns@vorshlag.com.
Please, do not ship anything back to us without an approved RMA.
 - Stupid Questions, such as "Do you make parts for a Yugo!?" or "Why don't you make an LS1 install kit for a Honda Civic?" can be directed to: stupid_questions@vorshlag.com
Please see our FAQ for answers to these and other commonly asked questions first. (note: we don't actually read e-mails sent to that address above. We just use it for signing up new online accounts and other spam)
- Phone - Sometimes you need to hear a reassuring human voice to answer your urgent requests such as "I have to get this part over night!", "I am stuck in the middle of an install!" or "I have a million dollars to spend in the next 24 hours and I need your help!" These should be called in to our Vorshlag shop line at 214-227-8670. This line is answered during and after normal business hours, and the e-mail addresses above are always answered during normal business hours (we're very thorough and detailed via e-mail). Voicemails are paged (and again every 10 minutes until we answer them!) to us directly if we miss your call.
Each of the e-mail addresses above go to at least two or three of us here at Vorshlag, and we check messages many times per hour. Messages left on our shop line will also automatically page our mobile phones. We're listening, and will respond to every e-mail or call we receive. Unless you're crazy.
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